California Privacy Rights

Your rights under the California Consumer Privacy Act (CCPA).

For California Consumers

Effective Date: August 27, 2025

This California section supplements the OtterHalf Privacy Policy and applies solely to California consumers.

The Table below describes how we process California consumers' personal information, based on definitions laid out in the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

How We Collect, Use, and Share Personal Information

Categories of Personal Information CollectedSources of CollectionBusiness or Commercial Purposes for CollectionCategories of Third Parties with Whom We Share
Identifiers such as a real name, alias, unique personal identifier (like a device ID or cookie ID), IP address, email address, account name, and phone number.From you; From your device; From social media networks (if you log in via a third party); From our affiliates (for safety purposes).To provide and maintain our service; To process orders; To verify your identity; To run advertising campaigns; To detect and fight fraud; To comply with legal obligations.Other users; Service providers; Advertising partners; Our affiliates; Law enforcement.
Characteristics of protected classifications under California or federal law, such as race, gender, sexual orientation, or religious beliefs.From you (when you choose to provide it in your profile).To enable you to use our service and connect with other users.Other users; Service providers.
Commercial information, including records of products or services purchased, obtained, or considered.From you (when you make a purchase).To process your orders and payments; To fight fraud.Our payment processors and fraud vendors; Service providers.
Biometric informationFrom you (if you use our selfie verification feature).To verify your identity and enhance safety on the platform.Service providers who assist with identity verification.
Internet or other electronic network activity information, such as browsing history and interaction with our websites, applications, or advertisements.From your device; From users of our services; From advertising partners.To audit and improve our service; To debug errors; To detect security incidents; To personalize your experience; To conduct marketing.Service providers; Advertising partners; Our affiliates.
Geolocation data, including precise geolocation information.From your device (if you give us permission).To provide location-based features of our service.Service providers; Advertising partners.
Audio, electronic, and visual information, such as the photos you upload.From you; From social media networks (if you upload photos from them).To enable you to use our service and create your profile.Other users; Our affiliates (for safety purposes); Service providers.
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences and characteristics.Created from the data in your profile and your activity on the service.To recommend other members to you and personalize your experience.Service providers.
Contents of your messages on our services.From you (when you use the message features).To enable you to communicate with other users; To prevent and fight fraud and violations of our Terms.Service providers.

Sensitive Personal Information

Some of the information we collect also constitutes "sensitive personal information" under the CCPA, including information that reveals your precise geolocation, racial or ethnic origin, sex life or sexual orientation, religious or philosophical beliefs, biometric information, and contents of your messages. We do not use sensitive personal information we collect for purposes other than providing and improving our services to you and protecting our services and our community, and we do not use sensitive personal information to infer characteristics about you.

"Sales" and "Sharing" of Personal Information

As described in our Privacy Policy, we may allow third parties to collect data from our services for advertising purposes. This activity may be considered a "sale" or "sharing" of personal information under the CCPA. The categories of information we may "sell" or "share" include:

  • Identifiers like your IP address or cookie ID.
  • Internet or electronic network activity information.
  • Basic demographic data, like age and gender.

We do not knowingly "share" or "sell" information about individuals under 16, and you must be at least 18 years old to use our services.

How Long We Retain Your Information

We keep your personal information only as long as necessary for legitimate business reasons and as permitted by applicable law. For detailed information on our data retention periods, please see Section 8 of our main Privacy Policy.

California Consumer Privacy Rights

  • Sales/Sharing Opt-out: You have the right to opt-out of any "sales" or "sharing" of your personal information. To exercise this right, please visit the "Your Privacy Choices" link in the footer of our website or in the Settings menu of the app.
  • Know/Access: You have the right to request to learn more about the personal information we process about you and to request a copy of the specific pieces of personal information we have collected about you.
  • Correction: You have the right to request that we correct inaccurate information we hold about you.
  • Deletion: You have the right to request that we delete the personal information we have collected from you.
  • Non-Discrimination: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment.

How to Submit a Request: You can manage much of your information directly through the tools in the app. For other requests, please contact us as described in Section 11 of our main Privacy Policy. If you are an authorized agent seeking to make a request, please contact us and include proof of your authorization.