If your matches aren't showing up, don't panic—this is usually temporary. After updating the OtterHalf app, it may take a moment for matches to sync with our servers.

Check your connection – A stable WiFi or cellular connection helps the app refresh faster.
Log out and log back in – This forces a refresh and should restore your matches.
Be patient – If you have many matches, it may take extra time to reload them all.

Still not seeing them? Try restarting your device or make sure you have the latest app version installed.