How can I request a refund?
If you need a refund, here's a quick guide to help you get started.
For iOS Devices:
OtterHalf cannot issue refunds for iOS purchases—these are handled directly by Apple.
- To request a refund, contact Apple Customer Support
- To cancel your subscription, follow Apple's cancellation instructions.
For Android Devices:
Google manages refunds for purchases made through Google Play.
- Request a refund through Google's support page.
- For cancellation steps, check Google's cancellation guide.
If you run into issues, our Support Team is happy to assist where we can.