If you are in immediate danger or have been the victim of a crime, please contact local law enforcement right away.

If you experienced a serious incident with someone you met through OtterHalf that occurred outside the app, please report it to our team so we can take appropriate action. When submitting your request, navigate to the Your Issue section and choose Safety and Reporting as your category.

What to Include in Your Report:

To help us investigate effectively, please provide:

Incident details—a clear description of what occurred and when it happened.
Profile information—the person's name, age, bio, and photos (screenshots are most helpful).
Additional identifying information that may assist our investigation:
- Location where the incident occurred
- Phone number
- Email address
- Social media profile links

These reports receive immediate attention. Providing comprehensive information helps us investigate promptly and take necessary action.