Disputes between you and OtterHalf are governed by the Dispute Resolution section (Section 15) of our Terms of Use. That section covers informal resolution, binding individual arbitration administered by National Arbitration and Mediation ("NAM"), small claims court options, and related procedures.

For the full procedures, rules, and contact information, please read OtterHalf's Terms of Use, especially Section 15.

Key contact information

Pre-arbitration / informal disputes: Send a detailed written notice to OtterHalf LLC, c/o Northwest Registered Agent, Inc., 2108 N ST STE N, Sacramento, CA 95816, USA (as required by Section 15 of the Terms).
Arbitration demands: Send to NAM and a copy to OtterHalf at the same address above, within 7 days. NAM rules and forms: namadr.com/resources/rules-fees-forms.
General support (not legal notices): support@otterhalf.app.